right of withdrawal

In principle, a return is only possible 14 days (calendar days) after receipt of the goods. The date of the postmark or delivery of the collection invitation is decisive. After this period has expired, a return is no longer possible. We recommend that you check the item immediately upon receipt and return it immediately if desired. The following conditions also apply: (1) The item is undamaged and unworn, (2) The item is in the undamaged original packaging, (3) All original labels are still present and attached as received, (4) Any accessories supplied are complete

If all of these conditions are met, we will refund you the purchase price paid.

In general, the shipping costs for returning unwanted items are to be borne by the purchaser or sender. If any of the following conditions apply, the shipping costs will be borne by JK Jewelry : (1) Item does not correspond to the order, (2) Incorrect information(s) on JK Jewelry, (3) Defective item received, (4) Incomplete product received

The item must be packaged safely for transport by the customer for return. An item must be returned in its original packaging, complete and with all accessories.

DEFECTIVE PRODUCTS / MISTAKED DELIVERIES

Please check the products you receive from us for errors immediately upon receipt. Products are defective if they arrive damaged or have a defect in materials or manufacturing. Customary or technically unavoidable material-related deviations in the quality, color, size or design of the product do not constitute defects. This also applies to natural wear and tear.

EXCHANGE

We do not offer an exchange policy. However, you can make use of the right of return (see chapter “Returns”).